Frequently Asked Question
Is this legal?
Digital Footprint reports are totally legal and legitimate. We access publicly available, open source information.
What's a digital footprint?
A Digital Footprint is the record of your interaction with the digital world. You leave a trail of your digital footprints whenever you use technology online. A Digital Footprint is like an invisible report card that accumulates over the years and is a general reflection of our online activity.
How to contact support?
If you're an enterprise customer, visit the support portal here. Otherwise, just fill out our contact form.
Can I get a refund?
Sorry, our Digital Footprint Reports are non-refundable. If you're unhappy with the report, let's have a chat.
Is this free of bias?
There are no humans in the loop with Footprint, this minimises the introduction of bias into our reports.
Will I get any updates after I purchase my report?
From time to time, when we release cool new features, we may offer you an updated report at no charge.
I'm a recruiting company, how do I access reports on my candidates?
Enter Footprint - Point, an easy to use service that generates Digital Footprint Reports on your potential candidates. Take a look here.
Is my data stored?
Your report data is stored for 90 days (in case you lose the email with the report).
Still have a question about our service?Contact Us
We’re an Australian internet monitoring company.
Who's behind Footprint?
We're built by the team at Stric®.
Using the power of their internet monitoring tools, we're able to deliver you what Stric® offers organisations. Are you an organisation?
© Stric® 2024. Stric is a registered trademark.
